Natural gas water heater rebate

Sebastian and Mickey from HGTV Canada's Worst to First with one of the models eligible for a natural gas water heater rebate.

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Important COVID-19 notice
Due to the COVID-19 public health emergency, there may be processing delays for applications submitted by mail or email. We encourage you to submit your rebate application online.

Thank you for your patience.

Upgrade to a qualifying natural gas ENERGY STAR^® water heater and you could get rebates from $200 to $1,000.

Before beginning work, make sure you qualify for this rebate by reviewing the Program Rebate Requirements, as outlined in the terms and conditions and the eligibility and rebate details below.

Eligibility

You must be a residential FortisBC natural gas customer.
You must be replacing an existing water heater that is the home’s primary* source of hot water.
Applications must be submitted within six months of the invoice date.
The water heater must be installed by a Technical Safety BC licensed gas contractor with a GST number and a valid BC business licence.
Applications must be submitted within six months of the invoice date.
Additional eligibility requirements apply.

*Only one water heater rebate allowed per home.

Review the terms and conditions

Rebate eligible natural gas water heaters

Make sure the natural gas water heater you're planning to purchase is eligible for a rebate. Click on the dropdown menu to search. Only models listed here qualify.

Note: some results may include an asterisk “*” in place of characters. As long as the characters before and after the asterisk match your model number, your model is eligible.

Eligible water heater

Please enter a manufacturer or model number.

Manufacturer

Model number (min 3 characters)

Please enter a manufacturer or model number.

Manufacturer	Model

Rebate details

If it’s time to replace your old water heater, you have choices beyond a standard storage tank, including high-efficiency tankless and condensing models. Compare each type below and choose a qualifying natural gas ENERGY STAR water heater for a rebate of up to $1,000.

Upgrade	Rebate	Features¹
Storage tank Eligible models	$200	Efficiency: good Life expectancy: 10 to 13 years Pros: can handle multiple, simultaneous demands for hot water quick recovery means there’s less chance of running out of hot water (some units can heat up to five gallons per minute) Cons: some heat will be lost through the flue gases exhausted to the outdoors electrical outlet required, so it won’t work during a power outage
Condensing tankless Eligible models	$1,000	Efficiency: ultimate Life expectancy: about 20 years Pros: heats water as you need it takes up less space than a storage tank can be wall mounted condensing technology means heat from flue gases is recovered instead of lost, helping to save energy and costs Cons: you may have to wait a few seconds for hot water when you turn on the tap most won’t work during a power outage requires a drain for water condensation leaving the system
Condensing storage tank Eligible models	$1,000	Efficiency: ultimate Life expectancy: 12 to 15 years Pros: offers the benefits of a standard storage tank with much higher efficiency good for large households and can handle multiple, simultaneous demands for hot water quick recovery means there’s less chance of running out of hot water (some units can heat up to five gallons per minute) Cons: requires a drain for water condensation leaving the system
Two-upgrade bonus	$300	Install an eligible natural gas water heater and make an additional Home Renovation Rebate upgrade and you could qualify for our $300 two-upgrade bonus.

How can I tell if my water heater needs replacing?

There’s no repairing a leaky water heater. If you notice any of these signs it may be time to get a new one. You can purchase your water heater from a retailer, but to be eligible for this rebate it must be installed by a Technical Safety BC licensed gas contractor with a valid GST number.

leaking or pooling water on the top around the water connections and/or under or near the heater
rust stains on laundry or in showers or sinks may be evidence of rust buildup in the water heater
rusty water comes out of the taps
slow hot water recovery time – it takes longer to heat up water or the water doesn’t get as hot even though heat settings haven’t changed
bubbling or boiling noises in your tank as water heats up

How to apply

Purchase a qualifying water heater and have it installed by a gas contractor licensed with Technical Safety BC. You can find a gas contractor through our online directory.
Apply online or complete the water heater rebate application form and include a copy of the paid invoice showing details of all work performed, including:
- purchase date
- make and model number
- installation permit number
- gas contractor’s Technical Safety BC licence number
See a sample invoice for water heaters for specific requirements.
For tips on applying for your rebate, watch one of our short videos:
- Online application tips
- PDF application form tips
Email your completed application and copies of supporting documents within six months of the invoice date to: rebates@fortisbc.com.
Applications may take up to 90 days to process.

Start your rebate application

Third-party offers and services

CleanBC

For advice on options and incentives for energy-efficiency upgrades for homes, contact the CleanBC Energy Coach. Energy Coaches are trained energy-efficiency specialists who provide building-science based information about the options and opportunities to improve the energy efficiency of your home or building. Note: FortisBC is not responsible for any advice provided by the energy coach.

If making multiple upgrades consider hiring a program qualified energy advisor to perform a pre- and post-upgrade EnerGuide®* home evaluation.

*EnerGuide is an official mark of Natural Resources Canada.