Heat pump and electric water heater rebates for non-profit organizations Instant rebate

• High-efficiency heat pump water heaters can be twice as energy efficient as conventional electric water heaters and help reduce electricity costs for supplying your domestic hot water.
• Occupancy sensors allow guests to control the temperature of their room when they are inside, but allow you to set back the temperature when the room is unoccupied.
• Energy efficiency ratings are based on ENERGY STAR^®certification requirements or Air-Conditioning, Heating & Refrigeration Institute (AHRI) certification. 

• You must be a commercial FortisBC or municipal electricity customer of Grand Forks, Penticton, Summerland or Nelson Hydro.
• You must be a registered charity providing assistance to income-qualified persons, or a housing provider that is:
  • a local government
  • housing society registered under the Societies Act
  • a housing co-op registered under the Cooperative Association Act or
  • a governing body of an Indigenous band, provided the housing is primarily for income-qualified households
• You must be either the registered owner, long-term leaseholder, or property manager of the premises. Property managers can apply for rebates on behalf of owners if they have legal authority and permission to bind them to the terms and conditions.
• You must submit an application and supporting documentation no later than 365 days after the purchase date of the product(s) and install the product within 180 days of submitting the application and supporting documentation.

• Purchase and install eligible equipment/products. Note: some products may be eligible for point-of-sale FortisBC rebates. Visit our Trade Ally Network equipment supplier directory and look for this   icon.
• Alternatively, apply online for heat pump and water heater rebates with the following information:
  • your FortisBC electricity account number or municipal account number from Penticton, Summerland, Grand Forks or Nelson Hydro
  • your email
  • scanned or pdf copies of all paid receipts for the purchase and installation of products relevant to the rebate you are applying for
• Ensure all receipts are marked “paid,” clear, legible, itemized and indicate relevant information such as brand, model number and any other required information in your application.
• Only applications and invoices received on or after March 13, 2023, will be subject to the updated incentive levels.

Additional details

The application link takes you to Account login. Once you've registered and/or logged in you can start your application. Hint: we recommend using Google Chrome^® for the best experience.

Commercial Product Rebate Program for non-profit and charitable organizations - heat pumps and heat pump water heaters terms and conditions

Looking to purchase high-efficiency equipment and products directly from a supplier? Check out our Trade Ally Network commercial equipment supplier directory. These businesses can help you identify FortisBC rebate-eligible products and participating point-of-sale partners with the   icon may offer our rebates at the point of sale. Search the directory.