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Propane safety for Revelstoke customers

Propane is a safe fuel when handled with care. In Revelstoke we pipe it directly to customers’ homes where it can be used for heating rooms and water, indoor and outdoor cooking, drying clothes and heating pools and spas.

Like any other fuel, propane can be dangerous if leaked or spilled. Propane has an added odour—a scent similar to rotten eggs or sulphur—so you can easily detect it if it does leak. Propane is heavier than air, so when checking for leaks in your home, be aware that it gathers in low-lying areas.

How do you know when there's a propane leak?

If you receive piped propane service from FortisBC and smell rotten eggs or hear the sound of escaping gas, it could be a propane leak. Follow these steps:

  1. Stop what you're doing. Don’t use your cellphone or landline, don’t smoke, light matches or operate electrical switches or create any other source of ignition.
  2. Go outside. As you exit, leave the door open behind you as well as any windows that may already be open.
  3. Call us. Once outside, call FortisBC’s 24-hour Emergency Line at 1-800-663-9911 or 911.

Propane tank safety

Whether you’re using a portable propane cylinder for a barbecue or a large storage tank for your home’s energy needs, follow these safety tips:

  • Store tanks outside. Always store propane cylinders outside in a well ventilated and secure location — never in an enclosed building.
  • Keep portable propane tanks away from electrical sources. If you have a portable propane tank, store it at least three metres away from electrical sources at all times. Propane is a relatively dense gas, so any potential discharge is likely to settle near the tank— so leaks too close to electrical sources, including an electric meter or exterior outlet, pose a fire risk.
  • Keep your tank painted white, or another reflective colour. An unpainted or dark-coloured tank does not reflect sunlight and may absorb heat. This may cause an increase in pressure, leading to a possible discharge from the pressure-relief valve* - paint regularly to prevent this from happening.
    *Source:  Fire Prevention Officers Association
  • Keep your head away from the valves on your tank or cylinder. A sudden release of propane liquid from the safety relief valve could result in serious injury.
  • Cap or plug NON-CONNECTED gas lines and valves. If you are not sure how to shut off the gas supply from your tank or cylinder, contact your propane supplier for instructions.