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Furnace and Boiler Replacement Program

Ryan Coleman of EcoLighten Energy Solutions encourages customers to have their new furnace installed to a quality standard to optimize energy efficiency and help extend furnace life.  

Replace your old furnace or boiler with an eligible ENERGY STAR® or equivalent model that’s 95 per cent efficient or higher for furnaces, and 94 per cent efficient or higher for boilers, and you could receive a $500 rebate.

Note: the pre-qualification period is now closed. If you have a pre-qualification code, please follow the steps in the ‘How to apply’ section below to apply for your rebate.

Are you eligible?* 

  1. You must be a FortisBC residential natural gas customer, with natural gas as your primary source of heat.
  2. Your existing furnace or boiler must be at least 10 years old and must not require repairs in excess of $1,000 (pre-tax, including parts and labour). 
  3. You must install an eligible ENERGY STAR or equivalent furnace or boiler with a two-pipe direct vent system (to be verified by submitting a photograph as part of your application).
  4. You must have a valid pre-qualification code before applying for your rebate.
  5. You must have purchased, installed and paid in full for your furnace or boiler within six months of receiving your pre-qualification code.

*You can find a complete list of requirements under the terms and conditions. 

How to apply 

For tips on applying for your rebate, watch our video.

  1. Choose and purchase an eligible ENERGY STAR furnace or boiler and have it installed with a two-pipe direct vent system by a Technical Safety BC licensed gas contractor. You can find a contractor by searching our directory.
  2. Complete the application in full. Include your pre-qualification code and have your contractor complete their part of the application. You must also include a photograph of the new two-pipe direct vent system installed in your home and a copy of your invoice showing details of all work performed, purchase date, make and model number and installation permit number.

    See a sample invoice to ensure your invoice includes all required information.
  3. Within six months of being issued a pre-qualification code, send your completed application and copies of supporting documents to: 

         Furnace and Boiler Replacement Program
         PO Box 9090
         Surrey, BC V3T 5W4


         Email it to

    Please note: if you are emailing your application, please ensure the application forms are saved in .pdf format, and photographs are submitted in .jpg or .png format. Emailed applications should not exceed 15MB.
  4. Applications may take up to 90 days to process.

Ensure a quality furnace installation

Your new furnace can provide you with years of comfort and efficiency, but only if it’s installed to a quality standard. Check out these resources to learn more: 

Program incentives for natural gas contractors

Contractors who would like to take part in our Furnace and Boiler Replacement Program can receive a $50 incentive for each approved customer application.

Are you a contractor who’s new to this program? Learn how you can receive the incentive by calling us at 1-800-663-8400 or emailing