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Natural gas water heaters

​Replace your aging water heater with a qualifying natural gas ENERGY STAR model and you could save on energy costs, plus you’ll be eligible for a rebate of up to $1,000.

Are you eligible?*

  1. You must be a FortisBC natural gas residential customer.
  2. You must be replacing an existing water heater.
  3. Your application must be postmarked within 60 days of the purchase date.

*You can find a complete list of requirements under the terms and conditions.

Available rebates 

Water heater type​ ​Rebate Efficiency
High-efficiency storage tank​
$200 ​Good
High-efficiency tankless​
$400 Excellent
Ultimate high-efficiency tankless​
$500 Ultimate in tankless efficiency
Ultimate high-efficiency storage tank
$1,000 Ultimate in storage tank efficiency

What model's right for you?

Our resource guide can help.

Find a qualifying water heater

Not all high-efficiency water heaters qualify for a rebate. Ensure the model you choose is on our qualifying water heater lists.

How to apply

For tips on applying for your rebate, watch our video.

  1. Review the terms and conditions
  2. Purchase a qualifying water heater and have it installed by a gas contractor licensed with Technical Safety BC. You can find a gas contractor through our Trade Ally Network directory.
  3. Complete the application form and include a copy of the invoice showing details of all work performed, the purchase date, make and model number and the installation permit number. See a sample invoice for specific requirements.
  4. Submit the completed and signed application with the invoice to:

    ENERGY STAR Water Heater Program
    PO Box 9090
    Surrey, BC V3T 5W4 
  5. Applications may take up to 90 days to process.


  • Read the frequently asked questions.
  • Watch our video on how to apply for rebates.
  • For advice on options and incentives for energy-efficiency upgrades for your home, contact the BC Home Energy Coach. It’s free, available by phone or online, and offered by a third-party non-profit organization, City Green Solutions. 
  • For questions about your water heater rebate, call FortisBC at 1-800-663-8400.

Qualify for additional rebates

If you’re making multiple energy-efficiency upgrades to your home, consider having an EnerGuide* home evaluation first. As well as the water heater rebate, you could qualify for an additional $750 bonus and insulation and draftproofing rebates through our Home Renovation Rebate Program.

*EnerGuide is an official mark of Natural Resources Canada.