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Your meter

Each month we read your meter to ensure accurate billing, but circumstances may arise that prevent us from reading your meter (e.g. weather conditions). By submitting your meter reading, we can use this reading to calculate a more accurate estimate of your consumption.

With Account Online you can find out your meter reading schedule and enter your own meter reading.

Note: if you submit a meter reading and the system uses it, the meter reading will show as an estimate on your bill.

To learn more about your meter, read Understanding your meter.


Please call us at 1-888-224-2710, Monday-Friday 7 a.m. to 8 p.m. to speak with a customer service representative.