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Plan for construction

Want to start enjoying the convenience and cost savings of natural gas? A new construction or major renovation project needs upfront planning to make the job run smoothly. Planning your new natural gas service is part of that process.

There are three ways to request natural gas service:

1. Request natural gas service online and:

  • find out if natural gas is available at your location
  • get a cost estimate for having it installed
  • schedule your installation* 
  • submit your request online
  • create an online profile for a convenient way to manage your service request


* Online scheduling for natural gas installations may not be available for requests that require more planning.

Who should use this option:

  • residential customers
  • builders and developers (new subdivision, town house complex, strip mall, residential / commercial mixed use, new mobile home park)

2. Complete the natural gas request form and:

Who should use this option:

  • small commercial customers (restaurant, hairdresser, bakery, auto body shop)
  • large commercial and industrial customers (industrial, big box retail, institutional)
  • customers requesting a new gas meter

3. Call us at 1-888-224-2710 Monday-Friday 7 a.m. to 8 p.m. to speak with a customer service representative.

Before you begin

New natural gas service or meter

Include the following when you submit your request:

  • the number of natural gas appliances to be connected
  • the inlet delivery pressure (available from your natural gas contractor)
  • the name and phone number of your natural gas contractor

Minimum scheduling lead times

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