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Understanding your bill

Your bill has an easy-to-follow format that lists each charge separately.

Residential


 

 

Commercial


 

 

​Item Description​

1. Billing Date

​This is the date your bill was issued.Transactions after this date will appear on your next bill.

2. Billing Period

​The period of time in which charges were billed to your account.
3. Balance Outstanding ​This section shows the amount owing from your previous bill and any payments or adjustments since your last bill was issued.
​4. Current Electric Charges ​This section gives you an itemized list of your current charges based on FortisBC’s electrical tariff.​
​​5. ​Total New Charges ​This is the amount of new charges for the current billing period. It does not include any balance outstanding on your account.
6. ​Amount/Payment Due ​This is the balance outstanding on your account from your last bill plus new charges. If your account is set up on an equal payment plan, this is the payment amount required.
7. ​FortisBC Contact Information​ Easy ways you can contact us for more information on your bill, energy efficiency, safety awareness, and more.​
​​8. Due Date Your bill payment is due on this date.
​9. Meter Reading Information This section contains your current meter reading and the previous reading used to calculate your bill. It also indicates if these readings were actual or estimated.​
10. ​Average kWh Usage/Day Shows you how much energy you were billed on an average daily basis during this billing period. If available, it will also provide a comparison to your billing at the same time the previous year.

Note: The average kWh Usage/Day amount you see on your bill is based on an approximation and is not used for billing purposes.
​11. Bill Messages

Important information from FortisBC.

​12. Bright Ideas ​Easy and affordable tips on how you can get the most out of your energy dollar.
​13. Billing days ​The amount of days you are being billed for.