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Contact us

At FortisBC, we enjoy hearing from our customers. Whether you have questions, a comment to make, a bill to pay, or simply need to reach a specific individual, we’d love to hear from you.

Natural gas emergencies

Call toll free: 1-800-663-9911 (24 hours) 

Contacts for natural gas customers

Electricity emergencies or power outages

Call toll free: 1-866-436-7847 (24 hours)

Contacts for electricity customers