Contact us

Have a question or need emergency support? We’re here for you.

Emergency 24/7

If you need emergency support for equipment owned and operated by FortisBC Alternative Energy Services call 1-866-948-5543.

Natural gas and electricity services

For questions about FortisBC natural gas or electricity services, please contact FortisBC customer service.

For information about FortisBC rebates on high-efficiency natural gas and/or electric equipment, visit rebates and offers. Terms and conditions apply.

We’re here to help

Email us at faes@fortisbc.com.