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Natural gas paperless billing

Say yes to paperless!

FortisBC’s eBill service is a fast, easy and environmentally friendly way to access your natural gas bill.  When you go paperless, your monthly natural gas bill will be delivered directly to your email address as a PDF file attached to the email. No extra steps. No need to remember a password. 
 
To make the switch:
  1. Log in to your account online and change your delivery method to paperless in 3 easy steps, or
  2. Call us at 1-888-224-2710 and we’ll make the change for you.

How to change your bill delivery method online 

Step 1

After logging into your account, next to “Bill delivery option” click “View/edit.” This will take you to “My profile.”

Step 2

At the bottom of the “My profile” page, under “Account options” click on the yellow “edit” button next to bill delivery method.

Step 3

Then select paperless bill-email from the drop-down menu and click the yellow “Save” button.