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Natural gas paperless billing

Join our paperless community today!

It’s easy to switch to paperless. With paperless billing you’ll:

  • save time and effort
  • enjoy less paper and clutter
  • help the environment
  • reduce your risk of identity fraud through mail theft

We offer two ways to receive your bill electronically. Choose one or both options!

  • receive your bill as a PDF delivered to your inbox
  • view your statement electronically by signing up for Account Online 
All you have to do is:
  • Log in to your Account Online and change your delivery method to paperless in three easy steps, or
  • Call us at 1-888-224-2710 and we’ll make the change for you.

How to change your bill delivery method online

STEP 1 – Log into Account Online

Log into Account Online

STEP 2 – Click on paperless billing link

In the summary page on the right hand side select paperless billing from the "Payment & billing options"

Paperless Billing Step 2.png
STEP 3 – Edit

Click on the EDIT button next to the Bill delivery method and mailing address

In the Bill delivery method drop down box select either "Paperless bill (email)" or "Paperless bill (Link to account online)"

Enter email address and accept terms and conditions and click on Update


 Join the growing number of FortisBC customers who are going paperless!


Or call 1-888-224-2710