Join more than 200,000 FortisBC customers who enjoy the clutter-free convenience of paperless billing:
- save time and effort
- enjoy less paper and clutter
- help the environment
- reduce your risk of identity fraud through mail theft
There are two easy ways to sign up:
- Sign up for paperless billing in Account Online:
STEP 1 – log in to Account Online
STEP 2 – select Bill delivery options from the Billing menu
STEP 3 – follow the easy instructions to sign up
STEP 4 – find the confirmation email in your inbox and click on the link provided to complete the process
If you haven’t yet registered for Account Online, you will need a piece of identification such as your driver's licence and information found on your most recent FortisBC bill.
- Call us at 1-888-224-2710, Monday–Friday 7 a.m. to 8 p.m. and we’ll make the change for you.
Please call us at 1-888-224-2710 to speak with a customer service representative.