Heat pump service rebate

Due to a potential Canada Post service interruption rebate cheque deliveries may be delayed. Mailed cheques remain the only available method of rebate payment. For general updates, please refer to the information alert page.

You could qualify for a $50 rebate when you get your heat pump serviced. Annual servicing ensures that your heat pump works as safely and efficiently as possible.

Eligibility

  1. You must be a residential FortisBC or municipal electricity customer of Grand Forks, Summerland, Penticton or Nelson Hydro.
  2. You must submit your rebate application within 60 days of your service invoice date.
  3. Customers may apply for each eligible service once per calendar year.

Review all the terms and conditions.

Rebate details

You could get a $50 rebate when you have your heat pump serviced by a qualified contractor.

How to apply

  1. Have your heat pump serviced, as per the terms and conditions.
  2. Within 60 days of your heat pump service, apply online for your heat pump service rebate with the following information:
  3. your FortisBC electricity account number or municipal account number from Penticton, Summerland, Grand Forks or Nelson Hydro or, if you’re not the utility account holder (e.g. rental property), please have the account holder complete the Utility Account Holder Consent form.
    • your email address
    • scanned copies of all paid receipts
  4. FortisBC electricity customers will receive a rebate as a bill credit. Municipal electricity customers of Grand Forks, Penticton, Summerland and Nelson will receive a rebate cheque.
  5. Applications may take up to 90 days to process.

Start your rebate application

Note: the rebate application link takes you to Account login. Once you’ve registered and/or logged in you can start your rebate application.

For tips on using the online rebate application, read our how-to guide.

What you need to know about heat pump servicing

Curious about what keeps your heat pump working safely and efficiently? Visit our blog for helpful information on what to expect during your heat pump service.

Find an electrical contractor

Search our directory of 500+ licensed electrical contractors across B.C. to find one in your community who can service your heat pump. Contractors are listed in random order. Need more info? Learn about the requirements for contractors to be listed in our directory, and get tips for hiring a contractor.

We’re here to help

If you have questions about rebates, contact us online or call us at 1-855-909-2331.