Accounts & billing

Access your FortisBC natural gas account online.

• View current account balance.
• Sign up for eBill.
• Download your gas consumption history
• Start, stop or move your service.
• Submit your own meter readings.

Account Online Login

​See how we provide you the service and reliability you've come to expect

Watch the video

Contact Customer Service

1-888-224-2710  Toll free
1-250-979-4900  International
1-888-224-2720  Fax

E-mail: Customer service

Hours —  Pacific Time
7 a.m. to 8 p.m.  Mon. - Fri.
9 a.m. to 5 p.m.  Sat.