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Small business customers
Toll free: 1-888-224-2710
International: 1-250-979-4900
Hours:
Mon-Fri, 7 a.m. - 8 p.m.; Sat, 9 a.m. - 5 p.m.
(automated services available at all times)
Large commercial & industrial customers
Toll free: 1-855-873-8773
email: industrial.billing@fortisbc.com
Hours:
Mon-Fri, 8 a.m. - 4 p.m.