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Safety

Winter safety

This winter, there are a number of ways to make sure you, your household and appliances are safe:

Safe driving

Drive carefully this winter.  Slow down and give yourself plenty of time to get to your destination.

Meter safety

Snow and ice present a real hazard to people who work with your gas and electric meters. After a snowfall, clear the path to your meters and brush away any snow build up.

Carbon monoxide reminder

Know how to avoid exposure to carbon monoxide and how to recognize the warning signs.

Make an emergency kit

Check our list of what you'll need for your emergency kit to last at least 72 hours.


General safety

Keeping the public and our customers safe is a top priority. In fact, safety is at the core of everything we do. From managing the integrity of our pipelines and power lines to encouraging the responsible use of natural gas equipment and electricity, you can trust us as a valued source of safety information and tips.  

Call before you dig

Hitting an underground infrastructure can be dangerous and expensive. Always call before you dig.

Cooperative Safety Program

Regional partnership program dedicated to increasing awareness of electrical and gas safety in the general public and industry.

School Safety Program

We work with schools in our service area to provide natural gas and electrical safety awareness education and help kids identify hazards to stay safe at school and play.


Natural gas safety​

Smell gas? Get out.

If you think you smell the distinct odour of natural gas, there could be a leak close by. Stop what you're doing, get out of the building to the nearest phone.

Maintain the gas pipes in your home

To ensure your gas pipes are working safely and efficiently, we recommend having them inspected when your gas appliances are serviced.


Electrical safety

Safety in your home

Tips to stay safe in and around your home, and also on the farm.

Safety at work

Life-saving tips on how to stay safe on a work-site.

Electrical safety for kids

Interactive online kids’ games and quick tips.

Safety in an emergency

Know what you can do to stay safe and potentially save lives in an electrical emergency.

Electric & magnetic fields (EMF)

Learn more about EMF, and find links to additional resources.

Vegetation management & power lines

Learn more about measures FortisBC takes, and that you can take to keep trees a safe distance from power lines.

 

 Emergency numbers

 

Natural gas

Smell gas? Get out fast and call:
1-800-663-9911 or 911

Electricity

Downed power lines or outage, call: 1-866-436-7847, option 1

 

 Safety & Environmental Policy

 

FortisBC’s vision is to ensure that our employees return home safely every single day.

Read the policy