Are you moving?
Call us at least two working days in advance, and let us know that you want to stop service, or log into Account Online. To start service, there is a $25 application fee when opening a new account. Some new customers may be required to also provide a security deposit.
Phone
Toll free: 1-888-224-2710
International: 1-250-979-4900
Hours
Monday — Friday 7 a.m. - 8 p.m.
Saturday 9 a.m. - 5 p.m.
Plan for Construction
Are you:
Questions?
If you have any questions related to construction related charges on your bill, please call Construction Services at 1-888-224-2710 option 2, then 1.
Can't see the video? Watch it on YouTube.