The advantages
- No surprises - Avoid high winter heating bills. The Equal Payment Plan looks at your historical usage and divides your annual total into 12 instalment payments.
- Accurate - Instalment amounts are reviewed every three months and may be adjusted up or down to reflect changes in the weather, your gas usage or gas rates.
- Fair and free - You pay for what you use, and we don't charge you for joining.
- Informative - We state your actual use and actual cost on your bill. We also indicate year-to-date payments and charges.
How the plan works
The Equal Payment Plan starts the month you apply.
We estimate your gas use for the next year based on your past 12 months of gas consumption and divide your total charges into 12 instalments. Monthly payments for new customers are based on either historical consumption at the address or average consumption for residential customers in the region and current rates.
While you're on the Equal Payment Plan, we continue to read your meter in order to keep track of the amount of gas used. Your bill shows the volume of gas you have used and its cost, as well as the Equal Payment Plan instalments billed.
The monthly EPP instalments are automatically reviewed every three months and can be adjusted up or down to reflect significant changes in the weather, your gas usage or gas rates.
At the end of the billing year, you'll receive a charge or credit for the difference between the monthly instalments billed and the cost of the natural gas you've actually used.You are automatically re-enrolled for the next 12 months at your new monthly amount.
To qualify for the plan, your account must be up-to-date.
Simply login to Account Online, call 1-888-224-2710 or email to enrol for the next billing period.