Navigate Up
Sign In

Contact us

At FortisBC, we enjoy hearing from our customers. Whether you have questions, a comment to make, a bill to pay, or simply need to reach a specific individual, we’d love to hear from you.

Natural gas emergencies

Call toll free: 1-800-663-9911 (24 hours) 

Contacts for natural gas customers

Electricity emergencies or power outages

Call toll free: 1-866-436-7847 (24 hours)

Contacts for electricity customers


 Connect with us


Twitter  YouTube  Linked in  Instagram


 Safety tips


Clear ice and snow from your meter this winter. If snow and ice builds up on your meter, call us. 1-888-224-2710

Protect your home from carbon monoxide. Learn more.