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Electricity contacts

Electricity emergencies or power outages

Call 1-866-436-7847 (24 hours)

Electricity general inquiries

Toll free:  1-866-436-7847
International:  1-250-368-0690
Fax:  866-540-6732 

Or, use our electronic inquiry form or e-mail us at electricity.customerservice@fortisbc.com.

Electricity hours (Pacific Time)

Monday – Friday 7:00 am to 7:00 pm

Pay your electricity bill by cheque

FortisBC - Electricity
P.O. Box 8970 Station Main
Vancouver, BC
V6B 4E2

Corporate office

FortisBC - Electricity
Suite 100, 1975 Springfield Road
Kelowna, British Columbia V1Y 7V7

 

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 Account Online

 
Account Online is currently only available for FortisBC natural gas accounts. We hope to have FortisBC electrical accounts online in the future. For inquiries on your FortisBC electric acccount, call 1-866-436-7847 or send us your questions via email or online form.