Questions or comments or to reach main switchboard
Electricity general inquiries
Toll free: 1-866-436-7847
International: 1-250-368-0690
Fax: 866-540-6732
Or, use our electronic inquiry form or e-mail us at electricity.customerservice@fortisbc.com.
Electricity hours (Pacific Time)
Monday – Friday 7:00 am to 7:00 pm
Pay your electricity bill by cheque
FortisBC - Electricity
P.O. Box 8970 Station Main
Vancouver, BC
V6B 4E2
Corporate office
FortisBC - Electricity
Suite 100, 1975 Springfield Road
Kelowna, British Columbia V1Y 7V7
Electricity emergencies or power outages
Call 1-866-436-7847 (24 hours)