Emergencies

Report natural gas emergencies

1-800-663-9911

If you smell rotten eggs, it could be a natural gas leak. Go outside first and then call us.

Report electrical emergencies or power outages

1-866-436-7847

If you see downed power lines, stay at least 10 metres away and call 911 or FortisBC.

View outage map

Rebates & energy savings

Rebates

Get money back on high-efficiency appliances, equipment and more.

Available for homes, businesses, industry, non-profits, new construction and income-qualified customers.

Find rebates

Saving energy

Get energy-saving tips to help reduce your energy bills and greenhouse gases.

Saving energy in your home

Saving energy in your business