Stories and news from FortisBC

We make it stink to make you think

March 15, 2017

You’ve probably heard us on the radio “If you smell rotten eggs, it could be a natural gas leak.”

Did you know natural gas is actually naturally odorless? Now not to confuse things  – it really does smell like rotten eggs, but that is because we add in the smell to keep our customers safe.

Chris Wilcock, FortisBC laboratory technologist got a special visit from Global BC to show the behind the scenes why, how and what gets added so that customers get a warning signal if there is ever a natural gas leak.

Smell natural gas?

If you smell a pungent, rotten egg odour, or if you hear the sound of escaping gas, it could be a natural gas leak. Follow these steps:

  1. Stop what you’re doing. Don’t use your cellphone or landline, don’t smoke, light matches or operate electrical switches or create any other source of ignition.
  2. Go outside. As you exit, leave the door open behind you as well as any windows that may already be open.
  3. Call us. Once outside, use your cell or smartphone to call FortisBC’s 24-hour Emergency Line at 1-800-663-9911 or 911.

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