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FortisBC asks residents of Lower Mainland and Vancouver Island to conserve gas

Jan 31, 2023

Issue with Westcoast Energy Inc.’s pipeline has led to supply shortage

January 31, 2023—Surrey, B.C.: Due to an issue with Westcoast Energy Inc.’s T-South 36 inch natural gas transmission line, FortisBC’s gas supply to the Lower Mainland and Vancouver Island has been reduced. As such, FortisBC is asking all gas customers to conserve natural gas and limit non-essential use of gas.

FortisBC is working to bring additional supplies of gas online, including accessing gas supply from the United States and bringing increasing volumes of liquified natural gas (LNG) from its Tilbury and Mount Hayes facilities online. However, until we’ve strengthened our supply, it’s critical that FortisBC gas customers in the Lower Mainland and Vancouver Island conserve gas.

The easiest way to conserve natural gas is to lower your home’s thermostat and decrease hot water use if you heat with natural gas. It’s also important to avoid non-essential uses of natural gas like natural gas fireplaces or outdoor natural gas heating.

FortisBC will continue to monitor the situation closely and will be posting updates on their social media channels and their website:


Media contact

Sean Beardow
Manager, Corporate Communications
Phone: 778-879-3753
24-hour media line: 1-855-FBC-NEWS or 1-855-322-6397

About FortisBC Energy Inc.
FortisBC Energy Inc. is a regulated utility focused on providing safe and reliable energy, including natural gas, Renewable Natural Gas and propane. FortisBC Energy Inc. employs around 2,078 British Columbians and serves approximately 1,064,800 customers across British Columbia. FortisBC Energy Inc. owns and operates approximately 50,493 kilometres of gas transmission and distribution pipelines. FortisBC Energy Inc. is a subsidiary of Fortis Inc., a leader in the North American regulated electric and gas utility industry. FortisBC Energy Inc. uses the FortisBC name and logo under license from Fortis Inc. For further information on FortisBC, visit For further information on Fortis Inc., visit