Media centre details
Same FortisBC bill notification, new look
May 1, 2018
If you get an email notification from us about your electricity or natural gas bill you’ll see a change to it soon. That’s because we redesigned it. So don’t think it’s junk mail or a scam when you receive it.
Your new email notification will:
- be easier to read and understand at a glance
- help you manage your account better
- feature links to other products and services like our mobile app or payment plans
Here’s what your bill notification will look like:
Natural gas customers
Call 1-888-224-2710 or email us.
Call 1-866-436-7847 or email us.
Haven’t signed up for paperless billing yet?
Consider the benefits:
- always receive your bills on time
- save time and effort
- enjoy less paper and clutter
- help the environment
- reduce your risk of identity fraud through mail theft
Natural gas customers – yes, sign me up