Our online communities: MyVoice and Business Voice

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We’re rethinking the future of energy, but we can’t do it alone—we need your input. That’s why we created two online communities where you can share what’s important to you about energy, conservation, our products and services, and reducing greenhouse gas emissions.

Join MyVoice or Business Voice, and have your say

New! Business Voice: for small and medium-sized businesses, nonprofits and public institutions (e.g. government, schools, healthcare).

MyVoice: for our residential customers, non-customers, students, volunteers, young families, professionals, caregivers and retirees.

How community members have helped improve our programs and services

We just introduced Business Voice in November 2020, but the MyVoice community has been going strong since 2017. Here’s a couple of examples of the impact members have had:

  • they’ve helped us redesign the FortisBC gas and electric paperless bills, making them easier to read with the most important information visible at a glance
  • they let us know their thoughts on meter exchanges during COVID-19, which helped guide our decision to put a temporary hold on this activity

How you can participate

Participating is fast and easy, and your small contribution of time can make a big difference:

  • We’ll email you optional surveys once or twice a month that should take no more than five minutes to complete.
  • The more you participate, the better we’ll understand your insights, ideas, observations and experiences. We’ll use your feedback to help improve our programs and services.
  • We’ll let you know the survey results either by email or on the member hubs, which are exclusively for community members.
  • We’ll also post links to blog and news posts about the latest advances in technology or renewable energies, new services, rebates and contests, energy-saving tips and safety advice, and what we’re doing in your community

Sign up

New! Join Business Voice today

Join our community representing small and medium-sized businesses, non-profits and public institutions (e.g. government, schools, healthcare).

Sign up and win!

When you sign up and take a survey, you could have a chance to win one of five $100 Visa gift cards (see contest terms and conditions).

Sign up

Already a member? Sign in.

Join MyVoice today

Sign up to join our community representing residential customers, non-customers, students, volunteers, young families, professionals, caregivers and retirees.

Sign up

Already a member? Sign in.

Contest rules and terms and conditions

Contest rules

Business Voice terms and conditions

MyVoice terms and conditions

Privacy

Your personal information is used in accordance with the FortisBC Privacy Policy.