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Natural gas furnaces and boilers

Replace your old natural gas furnace or boiler with an eligible ENERGY STAR® model and you could qualify for a rebate of either $500 or $700 on a furnace, or $500 on a boiler.

Are you eligible?* 

  1. You must be a FortisBC residential natural gas customer, with natural gas as your primary source of heat.
  2. Your existing furnace or boiler must be at least 10 years old and must not require repairs in excess of $1,000 (pre-tax, including parts and labour). 
  3. You must install an eligible ENERGY STAR furnace or boiler with a two-pipe direct vent system.**
  4. You must have purchased, installed and paid in full for your furnace or boiler on or after July 10, 2018.
  5. Applications must be submitted within 60 days of the installation date.

*You can find a complete list of requirements on the application form.
**To be verified by submitting a photograph as part of your application.
 

Eligible models and available rebates

​New heating system ​Rebate ​Eligible models
​95 - 96.9% AFUE furnace ​$500
furnaces
​97 - 99% AFUE furnace ​$700*
​94% AFUE or higher boiler ​$500 boilers
*This incentive may become a part of a provincial energy efficiency program funded by the Province of British Columbia and the Government of Canada. 

How to apply 

For tips on applying for your rebate, watch our video.

  1. Choose and purchase an eligible ENERGY STAR furnace or boiler and have it installed with a two-pipe direct vent system by a Technical Safety BC licensed gas contractor. You can find a contractor by searching our directory.
  2. Complete the customer section of the application in full and have your contractor complete their part, as well as the furnace commissioning sheet, if applicable. You must also include a photograph of the new two-pipe direct vent system installed in your home and a copy of your invoice showing details of all work performed, purchase date, make and model number and installation permit number.

    See a sample invoice to ensure your invoice includes all required information.
  3. Email or mail your completed application and copies of supporting documents within 60 days of the installation date to: 

         furnace@consumer-response.com

         or

         Furnace and Boiler Replacement Program
         FortisBC
         PO Box 9090
         Surrey, BC V3T 5W4

         Note: if mailing, registered mail is recommended.
  4. Applications may take up to 90 days to process.

Ensure a quality furnace installation

Your new furnace can provide you with years of comfort and efficiency, but only if it’s installed to a quality standard. Check out these resources to learn more: 

Program incentives for natural gas contractors

Contractors who would like to take part in our Furnace and Boiler Replacement Program can receive a $100 incentive for each approved customer application.

Are you a contractor who’s new to this program? Learn how you can receive the incentive by calling us at
1-800-663-8400 or emailing furnace@consumer-response.com.

Questions?

Read the frequently asked questions and watch our short video explaining how to apply for your rebate. 

If you still have questions call us at 1-800-663-8400 or email furnace@consumer-response.com.