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Installing natural gas service

Want to start enjoying the convenience, comfort and cost savings of natural gas?

There are three ways to request natural gas service:

1. Request natural gas service online and:

  • find out if natural gas is available at your location
  • get a cost estimate for having it installed
  • schedule your installation* 
  • submit your request online
  • create an online profile for a convenient way to manage your service request


* Online scheduling for natural gas installations may not be available for requests that require more planning.

Who should use this option:

  • residential customers
  • builders and developers (new subdivision, town house complex, strip mall, residential / commercial mixed use, new mobile home park)

2. Complete the natural gas request form and:

Who should use this option:

  • small commercial customers (restaurant, hairdresser, bakery, auto body shop)
  • large commercial and industrial customers (industrial, big box retail, institutional)
  • customers requesting a new gas meter

3. Call us at 1-888-224-2710 Monday-Friday 7 a.m. to 8 p.m. to speak with a customer service representative.

Before you begin

New natural gas service or meter

Include the following when you submit your request:

  • the number of natural gas appliances to be connected
  • the inlet delivery pressure (available from your natural gas contractor)
  • the name and phone number of your natural gas contractor

Minimum scheduling lead times

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