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Accounts & billing

​Manage your account

Start here for information relating to your natural gas account and billing.


​Bill & payment options

Set up your bill and payment options to meet your needs. 


​Customer Choice

Before you sign a gas marketer contract, understand your options.

Small business customers

Toll free: 1-888-224-2710   
International: 1-250-979-4900  
Fax: 1-888-224-2720   

Monday-Friday: 7 a.m. to 8 p.m.  
Email us or access your account 24 hours a day using Account Online.    

Large commercial & industrial customers

For billing questions, call toll free: 1-855-873-8773

Monday-Friday: 8 a.m. to 4 p.m.
Email us or access your account 24 hours a day using Account Online

For other inquiries, please contact an Account Manager.