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Pre-authorized Payment Plan

How the plan works

With our convenient Pre-authorized Payment Plan, we automatically withdraw your bill payments from your bank account.

Signing up is easy

STEP 1 – log in to Account Online

STEP 2 – select Pre-authorized Payment Plan from the Payment options menu

STEP 3 – follow the steps to sign up

You can also call customer service at 1-888-224-2710, Monday-Friday 7 a.m. to 8 p.m.

The amount your financial institution may charge to process your transaction varies depending on the type of financial institution and account you maintain. The amount you are charged should not exceed the cost your bank would otherwise charge you for processing a cheque.

If you'd like to cancel your plan, log in to Account Online, select Pre-authorized Payment Plan from the Payment options menu and follow the steps. Or call customer service at 1-888-224-2710, Monday-Friday 7 a.m. to 8 p.m.

The advantages

  • Convenient — Have your payment automatically withdrawn from your chequing account each month. Forget about writing cheques, waiting in lineups or paying postage or late payment charges.
  • Easy and free — All banks, trust companies and credit unions participate in the FortisBC Pre-authorized Payment Plan and there is no fee for joining.