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MyVoice: Terms and conditions

Information gathered by the MyVoice community is for research purposes only. The information gathered is for the purposes of administering the community, assessing your eligibility and contacting you for future surveys. Responses to surveys are submitted in confidence and treated accordingly. When you complete a survey, your answers are aggregated with the answers of others and used for statistical purposes only.

If you choose to join the MyVoice community, you will receive email survey invitations from support@myvoicefortisbc.com approximately twice a month over the course of a year and will be asked to provide your opinions on different topics. This software solution is provided by Vision Critical Communications Inc., a third-party vendor that may respond directly to members’ support queries on issues related to logistics.

FortisBC collects, uses and discloses your personal information in accordance with the Personal Information Protection Act (British Columbia) and FortisBC’s Privacy Policy, which can be found at https://www.fortisbc.com/Pages/privacypolicy.aspx. To ensure compliance with Canada’s Anti-Spam Legislation (CASL), we require your consent to communicate with you by email:

I agree to receive emails from FortisBC containing news, updates and promotions regarding FortisBC’s products, services, programs and any associated business opportunities.

You may withdraw your consent to receive such emails from FortisBC at any time. Please refer to our Privacy Policy or contact us for more details.

If you have any questions about MyVoice community or how we use your information and responses, please contact Scott Webb, manager of customer programs and research, at 604-592-7649 or scott.webb@fortisbc.com.