Introducing your new and improved FortisBC electricity bill

As part of our ongoing commitment to customer service, we have designed a new bill to better serve our customers. Your new electricity bill is easy-to-read and well organized, making it easier for you to find details about your services, charges and usage. The new bill design was created in consultation with customers from across our service area. Take a moment to familiarize yourself with the improved features of your FortisBC electricity bill by rolling your mouse over the example bill below.


Billing Date: This is the date your bill was issued.Transactions after this date will appear on your next bill.
Billing Period: The period of time in which charges were billed to your account.
Total New Charges: This is the amount of new charges for the current billing period. It does not include any balance outstanding on your account.
Balance Outstanding: This section shows the amount owing from your previous bill and any payments or adjustments since your last bill was issued.
Current Electric Charges: This section gives you an itemized list of your current charges based on FortisBC’s electrical tariff.
Other Charges and Adjustments: Any adjustments credited or debited to an account within the billing period.
Amount/Payment Due: This is the balance outstanding on your account from your last bill plus new charges. If your account is set up on an equal payment plan, this is the payment amount required.
Bill Messages: Important information from FortisBC.
FortisBC Contact Information: Easy ways you can contact us for more information on your bill, energy efficiency, safety awareness, and more.
Due Date: Your bill payment is due on this date.
Amount/Payment Due: This is the balance outstanding on your account from your last bill plus new charges. If your account is set up on an equal payment plan, this is the payment amount required.
Loan Status: If you have a loan with FortisBC, the balance outstanding, interest rate and payments remaining will appear here.
Meter Reading Information: This section contains your current meter reading and the previous reading used to calculate your bill. It also indicates if these readings were actual or estimated.
Average kWh Usage/Day: Shows you how much energy you consumed on an average daily basis during this billing period. If available, it will also provide a comparison to your usage at the same time the previous year.
Equal Payment Plan Status: If your account is set up on an equal payment plan this section shows what you would owe or be credited if you were removed from the plan as of the billing date.
Bright Ideas!: Easy and affordable tips on how you can get the most out of your energy dollar.
Amount/Payment Due: This is the balance outstanding on your account from your last bill plus new charges. If your account is set up on an equal payment plan, this is the payment amount required.