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Switch 'n' Shrink

Heating your home and water consumes a whopping 78 per cent of the total energy used in your home1. By switching to natural gas, you’ll save energy and money, while enjoying the cosy warmth your family needs. What's more, natural gas is piped directly to your home, meaning no more oil storage tank, and more options for other natural gas appliances too.

Just add water and save

Get a $1,000 rebate2 when you switch your oil or propane heating system to natural gas and install an ENERGY STAR® high-efficiency3 heating system.

Then add an ENERGY STAR water heater and you could receive up to an additional $1,000 rebate.

Full details

How to switch to natural gas

Step 1: Get an estimate to install natural gas
To get a basic estimate on how much it will cost for FortisBC to connect gas to your house, please complete the gas service estimate online form or call 1-866-585-5715.

Step 2: Once you have an estimate, choose a contractor.
Our Trade Ally Network provides the highest level of service and a comprehensive selection of natural gas products. Search for a licensed contractor now.

Step 3: Complete the Residential Gas Service Application with your contractor.
A typical application takes a day of work, but may take up to six weeks to arrange due to the permit process. You can submit your application by:

  • Phone: 1-866-585-5715 or Fax: 1-877-413-1152 
  • Email:
  • Mail: 16705 Fraser Highway, Surrey BC V4N 0E8
How to apply for your Switch 'n' Shrink rebate
After you’ve completed the application and switched to natural gas service, you can apply for the $1,000 rebate.
  1. Review the Switch ‘n’ Shrink Program Terms and Conditions.
  2. Choose and purchase an eligible high-efficiency furnace or boiler and have it installed by a BC Safety Authority licensed gas contractor. You can find a contractor on our directory
  3. Complete the Switch ‘n’ Shrink rebate application form. Include a copy of your invoice showing details of all worked performed, including the purchase date, make, model and installation permit number. (Please note: incomplete applications will delay processing.) 
  4. Send your completed application and invoice postmarked (registered mail is recommended) to:
    Switch ‘n’ Shrink
    PO Box 9090
    Surrey BC, V3T 5W4

    If your application is approved, we’ll mail you a cheque. Please allow a minimum of 90 days to process.


  • New customers must apply for or receive a natural gas service line connection between January 1, 2015 and December 31, 2015. 
  • Gas service line must be activated before February 26, 2016. 
  • Heating system must be purchased and installed by February 26, 2016.


Read our Frequently Asked Questions, call us toll-free at 1-800-663-8400 or email us at
1Source: Natural Resources Canada, Office of Energy Efficiency, Comprehensive Energy Use Database, residential sector, BC, Table 2: Secondary Energy Use, 2011.
2Rebate is not applicable when switching from electronic heating system. Oil to propane conservation only available in FortisBC distributed pip- propane service areas.
3A forced air furnace with an AFUE rating of 95 per cent or higher, a boiler with an AFUE rating of 94 per cent or higher, or a condensing combination system used for both space and water heating.

 Application forms


​2014 new service connections

2015 new service connections


 Program details


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