With Customer Choice you can choose whether to purchase gas from an independent gas marketer or your local natural gas utility.
Buying from a gas marketer
- Natural gas is offered at a fixed rate over a fixed term of one to five years.
- Rates remain the same for the duration of your agreement regardless of energy price fluctuations. This means the amount you pay over the life of the contract can be more or less than what you would be charged by FortisBC.
Buying from FortisBC
- Natural gas is offered at a variable, market-based rate.
- Rates are reviewed quarterly by the BC Utilities Commission (BCUC) and can be adjusted up or down to reflect current market conditions.
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Why do I have a choice?
The Customer Choice program was developed in response to the provincial government’s 2002 energy policy. Commercial customers have been participating in the program since 2004. In 2007, the BCUC opened a portion of BC’s residential natural gas market to competition.
Customer Choice is not available to residents of Vancouver Island, the Sunshine Coast, Powell River, Whistler, Revelstoke or Fort Nelson.