FortisBC may require a security deposit if a customer cannot establish or maintain a good credit standing.
We request security deposits from customers who
- have a poor credit history with FortisBC (for example, those who have had their gas service disconnected in the past).
- have no credit history with FortisBC,
- do not consent to a credit check, or
- fail a credit check.
A standard security deposit is equal to the total of the two monthly bills with the highest consumption at the account address. Interest is paid to you annually at year end. Your residential security deposit is returned after one year of good payment history, or when you cease to be a FortisBC customer, whichever occurs first.