Sign In

Accounts & Billing

​Manage your account

Start here for information relating to your natural gas account and billing.

​Bill & payment options

Set up your bill and payment options to meet your needs. 

​Customer Choice

Before you sign a gas marketer contract, understand your options.

Small business customers

1-888-224-2710 Toll free
1-250-979-4900 International
1-888-224-2720 Fax
Email: Customer service

Hours (Pacific Time)
Monday–Friday  7:00 am - 8:00 pm 
Saturday           9:00 am - 5:00 pm

Large commercial & industrial customers

For billing questions:
1-855-873-8773
Email:  Customer service

For other inquiries:
Contact an Account Manager

Hours (Pacific Time)
Monday–Friday  8:00 am - 4:00 pm